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sábado, 24 de enero de 2015
Leadership creating desire in change management
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Juan Cruz Lozada
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craigpearce.info
- Effective (i.e. engaging, relevant, compelling) communication is imperative if change management is to occur successfully, with leaders at all levels crucial in ensuring this occurs. Importantly, communication is inextricably entwined in the desire stage of change, as defined by the leading change management ADKAR model*.
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