jueves, 30 de mayo de 2019

Guía para una "Perfecta" Experiencia Cliente

Existen algunas ideas básicas para alcanzar la mejor experiencia cliente, que contradicen el sentido común.

The Perfect Customer Experience Is Not What You Think
Great customer experience (CX) does not exist in a vacuum. To design an experience that keeps people coming back, focus less on wowing the crowd and more on creating a plan that consistently delivers satisfying results.
Leerlo en:

https://www.inc.com/rhett-power/the-perfect-customer-experience-is-not-what-you-think.html

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