viernes, 22 de febrero de 2019

La Empatía Para Gestionar el Cambio

El cambio organizacional es una tarea compleja que causa dolores personales y organizacionales.  Estar cerca de quienes "sufren" el cambio, entender sus dificultades y ayudar a sobrellevarlas contribuye a su éxito.

The Secret to Leading Organizational Change Is Empathy
 I’m working with a CEO who’s in the midst of rethinking her company’s strategy so it can better meet customer demands and thrive financially. These are major changes that will affect every aspect of how the firm operates — from the services it offers to the structure of her organization.
https://hbr.org/2018/12/the-secret-to-leading-organizational-change-is-empathy

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