Vivimos en la "economía de la experiencia del cliente" y todos los líderes quieren que sus compañías se destaquen en ello. Sin embargo, muchos líderes lo exigen a sus equipos sin darse cuenta de cual debe ser su papel la lograrlo. Aqui van algunas ideas.
How Smart Leaders Build Teams That Deliver Extraordinary Customer Experiences
The most effective and inspiring leaders lead by example. They set the standard for the behaviors they want their team to embody with their customers, by modeling it themselves. As a result, the culture created within in a company aligns with the defined values and vision.
LEERLO EN:
https://www.inc.com/sonia-thompson/how-smart-leaders-build-teams-that-deliver-extraordinary-customer-experiences.html
How Smart Leaders Build Teams That Deliver Extraordinary Customer ExperiencesThe most effective and inspiring leaders lead by example. They set the standard for the behaviors they want their team to embody with their customers, by modeling it themselves. As a result, the culture created within in a company aligns with the defined values and vision.
LEERLO EN:
https://www.inc.com/sonia-thompson/how-smart-leaders-build-teams-that-deliver-extraordinary-customer-experiences.html
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