¿Como la Inteligencia Emocional se Convierte en una Capacidad Clave del Liderazgo?

Efectivamente la inteligencia emocional es un factor clave en el liderazgo, tal como lo muestra este artículo de Harvard Business Review. How Emotional Intelligence Became a Key Leadership Skill hbr.org - Anyone trying to come up to speed on emotional intelligence would have a pretty easy time of it since the concept is remarkably recent, and its application to business newer still. The term was coined in 1990 in a research paper by two psychology professors, John D. Mayer of UNH and Peter Salovey of Yale. Some years later, Mayer defined it in HBR this way: